Our Service

OnlineCredentials.com offers an advanced web-based service to save time and reduce errors managing credentials at your event.

A customized web form accepts applications. The client back-end provides a platform to allow you to review those applications and notify applicants of your approval/denial decisions. It delivers comprehensive reporting for your files, your security staff, and your badge printer.

All elements of the service – including branding, colors, web forms and emails to applicants, vendors and guests – are totally customized for your event.

OnlineCredentials.com is offering this third-generation service after more than $300,000 invested in development. This system has been fully tested for data integrity, reliability and ease of use at more than 100 events. It offers more power, more flexibility, at less cost than any in-house option.

It’s the only complete solution that can take you and your media, staff and guests all the way from application to event arrival.

GuestPass uses three individualized web sites for your event. Through an invitation site your staff can generate exciting, custom-designed email invitations. Guests respond via a site with invitation-contingent RSVP information. An admin site lets you oversee the process, communicate with guests, and easily report guest counts for catering, hotels, transportation and other requirements.

OnlineCredentials.com keeps your event control on your desktop.

• It does not change any management or approval responsibilities: You still review and approve all applications.
  
  
• It does not conflict with paper elements required by some events (assignment letters, signed agreements, sign-in sheets). The service helps track paper-based forms or authorizations associated with each application.

OnlineCredentials.com offers you these key benefits:

• Reduce costs and boost productivity. Eliminate manual transcription of applications, printing and postage costs. Speed responses to applicants with automatically generated personalized emails.
  
  
• Increase your control: Put event information at your fingertips, with real-time access to all applications and secure online processing. Oversee and more effectively control limited resources (parking, media center seats, radio booths, etc.). Use the report wizard to easily create labels and generate customized reports on any data collected.
  
  
• Ensure credential integrity with secure online systems and validation rules that help prevent incorrect or incomplete applications.
  
  
• Increase flexibility and efficiency by enabling collaboration among staff, and processing and reporting by off-site staffers. Use any web-accessible computer to access and work with the applications.
  
  
• Enhance communications with all or any subset of applicants – send specialized notices just to those who need them.
  
  
• Facilitate integration with your credential printer and event-site security team.
  
  
• Keep your event current with expectations and operational improvements adopted by major national events. This technology is now used by PGA Tour events, NASCAR races, and major events throughout the NFL, MLB, NBA and all other major leagues.

GuestPass at the 2005 Orange Bowl

Orange Bowl VIP hospitality was very complex with eight events, from zero to eight tickets to each event included with each invitation, and a list of other possible elements, including hotel, airport transport, spa and golf outings, and more. For the 2005 Orange Bowl, invitations to all guests were generated and managed through a secure website created under GuestPass.

• Each invitation was unique, created through staff use of an online   form that asked about all available events and features. • When each invitation was complete, the guest received a standard   text email that was automatically generated by the system. • This invitation included a Flash "movie" to impress and excite   the guest. It made a big splash with an animated game logo and   pictures of past games. At the end of the presentation, the guest could   click to the RSVP/registration form. Each guest would see an   automatically customized form just with events and features included   in their invitation. (Features and events that were not included in their   invitation were NOT mentioned. For example, the registration only   asked for flight information if airport transfers were included. • When the Orange Bowl staff reviewed and confirmed all RSVP   information for a guest, they "approved" the guest, triggering a second   email with specific event information for that guest including ticket   pickup, staff contact and other pre-event details. • Orange Bowl staffers had the ability to easily generate reports to   review and manage ticket allocation and guest responses such as   number of spa appointments, dinner reservations, parking passes   needed, and specific hotel and transport details.