Our Service

OnlineCredentials.com offers an advanced web-based service to save time and reduce errors managing credentials at your event.

A customized web form accepts applications. The client back-end provides a platform to allow you to review those applications and notify applicants of your approval/denial decisions. It delivers comprehensive reporting for your files, your security staff, and your badge printer.

All elements of the service – including branding, colors, web forms and emails to applicants, vendors and guests – are totally customized for your event.

OnlineCredentials.com is offering this third-generation service after more than $300,000 invested in development. This system has been fully tested for data integrity, reliability and ease of use at more than 100 events. It offers more power, more flexibility, at less cost than any in-house option.

It’s the only complete solution that can take you and your media, staff and guests all the way from application to event arrival.

Media reps apply for credentials using an online form specifically designed for your event. Your staff accesses an administrative web site to review applications. Your approval automatically triggers an email to the applicant. The included reporting package lets you to generate Microsoft Excel files for creating labels or producing lists based on criteria you determine, such as accommodations or equipment needs.

OnlineCredentials.com keeps your event control on your desktop.

• It does not change any management or approval responsibilities: You still review and approve all applications.
  
  
• It does not conflict with paper elements required by some events (assignment letters, signed agreements, sign-in sheets). The service helps track paper-based forms or authorizations associated with each application.

OnlineCredentials.com offers you these key benefits:

• Reduce costs and boost productivity. Eliminate manual transcription of applications, printing and postage costs. Speed responses to applicants with automatically generated personalized emails.
  
  
• Increase your control: Put event information at your fingertips, with real-time access to all applications and secure online processing. Oversee and more effectively control limited resources (parking, media center seats, radio booths, etc.). Use the report wizard to easily create labels and generate customized reports on any data collected.
  
  
• Ensure credential integrity with secure online systems and validation rules that help prevent incorrect or incomplete applications.
  
  
• Increase flexibility and efficiency by enabling collaboration among staff, and processing and reporting by off-site staffers. Use any web-accessible computer to access and work with the applications.
  
  
• Enhance communications with all or any subset of applicants – send specialized notices just to those who need them.
  
  
• Facilitate integration with your credential printer and event-site security team.
  
  
• Keep your event current with expectations and operational improvements adopted by major national events. This technology is now used by PGA Tour events, NASCAR races, and major events throughout the NFL, MLB, NBA and all other major leagues.

PressPass at the 2005 US Open

All media requesting a credential to cover the 2005 US Open apply via an online form in the PressPass system. Some applications came from individual reporters and some are submitted by a department administrator on behalf of many journalists, photographers, technicians and support personnel. Here’s how it works:

• Journalists with prior-year credentials have only to click a few buttons   to copy their prior application to this year. New applicants have to fill in   an extensive online form to apply for a US Open media credential. • The USTA staff reviews these applications according to their own   timetable and policies -- the USTA controls approvals 100%. • After each journalist's application is reviewed, PressPass   automatically generates an email to that person with the appropriate   notification. Approval emails contained a link to documents with   supplementary information about hotels, media ticket forms, media   event schedules and other pre-event information. • In the weeks before the start of the Open, data will be exported   to Ticketmaster, which provides the actual badges and the on-site   access-control bar-code readers and other hardware used. • USTA staffers can easily generate reports to review and manage   resource allocation like the number of seats in the media workroom   and the number of parking passes and meal tickets approved.